Payment Policy

Effective Date: 25/5/2025
Business Name: Luminary Sparks
Website: https://luminarysparks.com

This Payment Policy outlines the terms and conditions for purchasing branding and web design services from Luminary Sparks. By engaging with our services, you agree to the terms below.

1. Payment Terms

All services require:

• A non-refundable initial deposit to secure your project and begin work

• The remaining balance paid according to your agreed-upon package or plan

Invoices are delivered electronically, and payment can be made via secure methods, including PayPal and credit card.

2. Non-Refundable Deposits

All deposits are:

• Non-refundable

• Non-transferable to other services or projects

• Required to reserve your scheduled design day or start date

3. Late Payments

If a payment is not made by the scheduled due date:

• A 10% late fee of the missed payment will be applied

• This fee compounds weekly until the balance is paid in full

Clients are legally obligated to pay the full amount regardless of whether they complete the project.

4. Billing for Additional Work

Any scope changes, extra features, or revisions that fall outside the original Package Proposal are considered additional services and will be billed at:

• $75 per hour

Written approval is required before we proceed with any billable additional work.

5. Accepted Payment Methods

We accept:

• PayPal

• Credit/debit card (via secure processors)

• Other methods may be approved on a case-by-case basis

6. Project Hold Policy

Failure to pay on time or submit required materials may result in your project being paused. We reserve the right to reschedule delayed projects and adjust timelines accordingly.

7. Taxes

All prices are in U.S. Dollars (USD) and may be subject to applicable taxes depending on your location and billing method.

8. Design Credit Removal Fee

A $250 fee will be charged if you request that the “Designed by Luminary Sparks” footer credit be removed from your website.

If you have questions about payment, billing, or invoicing, please reach out to:
📧 info@luminarysparks.com